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Customers opinion How do company reviews affect potential customers? Opinions matter. Before making the final decision, customers want to know the experiences of other buyers to confirm that their choices are right. When we face a shopping dilemma, we want someone to support us in making a decision. We believe that if others trust a given brand, so should we. It turns out that under the influence of the positive opinion of Internet users about the company we are even able to give up our own preferences and opt for a product with more detail reviews.

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The number of reviews also correlates with sales figures. That’s why it’s so important that you encourage your customers to leave feback. On the other hand, the lack of consumer reviews online can say two things about your business either Peru Mobile Number List you don’t sell enough to get a review, or you are simply afraid of being judg. So let your customers get involv in building your image on the Internet. Try to actively encourage the community gather around your brand to share constructive comments about the product. Thanks to impeccable customer service, also ask new users to leave a review about the company.

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How to react to negative feback? While it’s not easy to deal with criticism, there are a few rules that will allow you to manage negative online reviews and have a conversation with your customers. First of all, you must ensure that you are always B to B Database professional, and when communicating with a difficult client, do not be guid by emotions. Negative comments left by a dissatisfi customer on a business card are not uncommon. However, it is up to you how you respond to the negative content of your customers and whether you come out of the crisis unscath.