Give WhatsApp the Right Permissions

If WhatsApp has a hard time when it comes to syncing your messages, it might lack permission to run in the background. Here’s how you can check it:

  1. Press Windows key + I to bring up Settings.
  2. Go to Apps > Installed apps and locate WhatsApp.
  3. Click the three-dot icon next to it.

Reinstall the WhatsApp App

If you can’t open the app, you should try reinstalling it completely.

You can uninstall the app from the WhatsApp number Settings menu or simply search for it in the Windows search bar and select Uninstall. Then, you can download and install it again.


Make sure you download WhatsApp Desktop from the WhatsApp website or from the Windows Store. If you download the app from untrustworthy, third-party websites, you might leave your computer vulnerable to malware attacks.

Run the Internet Troubleshooter

If the app is stuck in an endless loading loop, there might be a problem with your internet connection. You can use the Windows built-in troubleshooter to quickly fix it.

To do this:

  1. Click Start > Settings > Update & Security.
  2. From the left-hand menu, select Troubleshoot.
  3. Click Additional troubleshooters.
  4. Select Internet Connections > Run the troubleshooter to start the process.

This will tell you whether there’s a problem with your internet connection that needs fixing B to B Database and is interfering with WhatsApp Desktop.

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